Atlantis, The Palm

The stuffs were great , good welcoming, breakfast was nice too

We had an absolutely amazing stay at Atlantis The Palm! The staff were all so friendly, helpful, and incredibly welcoming. A special shout-out to Justine, who greeted us with a smile every morning at breakfast and every evening at dinner in Saffron – she became such good friends with our daughter, Pip, which made our stay even more special. Our kids were over the moon with all the little surprises they found in our room after housekeeping – such a thoughtful touch! If you’re looking to fully immerse yourself in luxury while enjoying a world-class water park, this hotel is an absolute must. We’ll treasure these memories forever! 🙏🏻✨

I want to share my wonderful experience staying at Atlantis The Palm. The staff were truly exceptional—always greeting us with genuine warmth and friendliness. It never felt like a forced gesture but rather something they did with sincerity, which made the experience even more special. The hotel facilities were fantastic, with everything you could possibly need for a luxurious and family-friendly stay. One of the biggest highlights was the complimentary access to Aquaventure Waterpark and The Lost Chambers Aquarium, which kept us entertained throughout our stay. We also had access to the private beach with its soft white sand. It was a beautiful spot to relax, and we really enjoyed walking along the beach and dipping our feet in the cool water. Room cleaning was top-notch, and the attention to detail was impressive. They even provided a thoughtful child kit that included a small water toy, body wash, moisturizer, and sunscreen lotion for our little one—a really nice touch! Dining at Kaleidoscope was a treat with its wide variety of dishes and generous spread at every meal. While the in-room dining was convenient, it was a bit expensive compared to other options. Some of the highlights of our stay were the heated pool, in-house shops and restaurants, access to Aquaventure and The Lost Chambers, a balloon ride, and most importantly, the exceptional staff who truly made our visit unforgettable. Overall, Atlantis The Palm is an amazing destination that perfectly blends luxury, comfort, and fun. We definetly consider visiting it again!

The food was absolutely fantastic, particularly the breakfast. Service was exceptional, from the room service, cleaners, poolside support, everybody immediately on hand to help. Great facilities, would definitely stop here again.

I liked the offer very much. I was at ninth floor of west tower, and people who are cleaning the rooms are the best, specially Zaman with his suprise creations in the room. He is an artist and very talented. I praise the security people also because their job is super hard and demanding, as the pool crew working in the heat and taking bad attitude from some guests. Sagar from the breakfast area was kind, polite and so warm, and the manager of same place (one lady with the kindest eyes)...I also liked Leshan, the waiter where i had my coffie, because he had this human and personal factor that it is missing in most of Atlantis, great man...Working in Atlantis is beyond words. I cannot imagine the amount of effort of this people. Well done to Concierge office also, so much patience! Workers here are boyond this words. They couldnt be payed enough for what they are going through.